Taking the fight to impersonation fraud – what industry must do to protect savers

Illustration of a person with a masked face appearing on a laptop screen, accompanied by a warning sign and a shield symbol, representing cybersecurity threats and impersonation tactics.

Fraudsters are using increasingly sophisticated impersonation tactics to target savers’ pensions.

The enhanced intelligence we and our partners are developing means we can detect these threats and take action to prevent harm earlier. What we are seeing makes it clear that schemes must tighten their security – and take action to protect their members.

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Don’t miss your dashboards deadline over a ‘data debt’

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Pensions dashboards will transform savers’ engagement with their retirement savings. Department of Work and Pensions data shows 8 in 10 savers want to use one, but new figures from TPR show scheme data still needs work. With the legislative deadline fast approaching, the pensions industry must ensure it is ready, and that high quality data enables savers to reap the benefits of dashboards.

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Helping trustees and employers understand their options in defined benefit pensions

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For The Pension Regulator’s (TPR’s) whole existence we have worried about scheme deficits and a lack of longer-term planning. When a sponsoring employer of an underfunded pension scheme becomes insolvent, those members may go into the Pension Protection Fund (PPF). While the PPF can provide valuable compensation, the impact of this transfer can be material to members.

Those members are often older people who have little or no chance to make up the shortfall in their expected retirement income.

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Why expanding our engagement with administrators will help drive better saver outcomes

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Having worked in this industry for 18 years, I have witnessed the invaluable contributions of pension scheme administrators – those often unsung heroes behind the scenes who ensure the smooth functioning of our financial systems. Their role is pivotal in safeguarding the future of millions of savers.

In this blog, we’ll explore their crucial role, why we are expanding our engagement, and the impact of effective administration on the industry.

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