Taking the fight to impersonation fraud – what industry must do to protect savers

Illustration of a person with a masked face appearing on a laptop screen, accompanied by a warning sign and a shield symbol, representing cybersecurity threats and impersonation tactics.

Fraudsters are using increasingly sophisticated impersonation tactics to target savers’ pensions.

The enhanced intelligence we and our partners are developing means we can detect these threats and take action to prevent harm earlier. What we are seeing makes it clear that schemes must tighten their security – and take action to protect their members.

Continue reading

What our move towards risk-based regulation means for industry and savers

We want all savers to get good outcomes from pensions.

For that to happen we need to make sure that defined contribution schemes provide value for money, from joining a scheme right the way through retirement. We need to make sure that all defined benefit schemes secure their future – whether that’s an end game or ongoing offer. And across all scheme types we have trustees making the right decisions for their savers, powered by good quality data.

Continue reading

Why expanding our engagement with administrators will help drive better saver outcomes

feature image

Having worked in this industry for 18 years, I have witnessed the invaluable contributions of pension scheme administrators – those often unsung heroes behind the scenes who ensure the smooth functioning of our financial systems. Their role is pivotal in safeguarding the future of millions of savers.

In this blog, we’ll explore their crucial role, why we are expanding our engagement, and the impact of effective administration on the industry.

Continue reading

Challenge and disclosure must be the norm if savers are to get value from their pensions

graphic showing flows of money towards and away from groups of people.

The pensions industry is at an inflection point. We are moving from a pensions landscape of thousands of small schemes towards a concentrated marketplace of complex financial institutions. As we manage this transition, one guiding principle needs to run through all that we do – that schemes should drive value for money for pension savers.

But how do we achieve value? Through challenge and disclosure.

Continue reading

Helping savers to access their DC pensions savings: the principles that will guide us, the challenges we must address

graphic showing bag of money, symbols, arrows, and people.

Nobel Prize-winning economist William Sharpe once described accessing pension savings as the “nastiest, hardest problem in finance”.

Indeed, converting pensions into retirement income requires savers to make complex decisions, and the associated risks rest with them – not their pension scheme nor their employer.

Continue reading